SHIPPING

Orders received before 10am between Monday - Friday will be dispatched the following business day. Orders received on a Saturday, Sunday or Public Holiday will be dispatched the next business day.

  • Standard delivery - Parcels sent within Europe will be sent with tracking at no charge. Delivery will be within two business days after dispatch.
  • Express delivery - Express Post may be selected for 15€, and parcels will be sent within Europe for next business day delivery (if the order is received before 10am on a business).
  • International delivery - International shipping (outside of Europe) is 50€. Express is available upon request.

RETURNS

Returns, refunds & exchanges are accepted within 30 days of you receiving your order

  • Returns and Refunds - customers can send the product back at their cost, along with proof of payment, within 30 days to receive a refund. All products must be in perfect condition. 
  • Exchanges - customers can send the product back at their cost, along with proof of payment, within 30 days. All products must be in perfect condition. Once C+G has received and reviewed, they will post the new item once confirmed by the customer.
  • If you would like to proceed with a return please contact our support team hola@carlottaandgee.com and include your order number. We will reply to you within 24 hours.